FAQ's
Shipping and Insurance Questions
Do you ship from India Internationally?
Prices quoted in Rupees are valid for delivery in India only. For delivery outside India, extra shipping and handling costs may apply. Kindly contact us through contact@ritusmerakiart.com with your order details for shipping costs and ordering details.
Is Shipping free? Or is it charged extra?
Shipping for orders above Rs.1999 is Free for all products. Total shipping costs for orders below Rs.1999 is Rs.100 only.
What are the shipping times? How soon can I expect delivery, if I place my order today?
Orders processed in 2-3 days. Customized items take 10-15 days. Remote areas may experience delays.
Are the shipments insured?
All orders are sent insured. Claims are provided if the shipment is lost or damaged during transit.
Are there any additional taxes?
GST payable for delivery within India
What kind of payment method does Ritu's Meraki Art accept?
Ritu's Meraki Art accepts several payment methods which include- net banking, wallets such as PhonePe and PayPal, Card (MasterCard, Visa, Rupay, and more), Cash on Delivery (COD), and payments in EMI.
Product Related Questions
Can I request custom dimensions for the brass deity sculptures?
Yes, we welcome custom dimension requests for our brass deity sculptures. Please contact our team for personalized orders.
What type of brass is used for your products and how do you ensure its quality?
We use high-quality, pure brass in our products. Our meticulous quality control ensures each piece meets our standards.
Can you provide more details about the crafting process and the artisans involved?
Our artisans, skilled in traditional techniques, handcraft each piece at Ritu's Meraki Art's factory in Aligarh, India.
Are these brass sculptures suitable for both indoor and outdoor display?
Yes, our brass sculptures are meticulously crafted to endure both indoor and outdoor settings, adding beauty anywhere.
What care instructions should I follow to maintain the shine and appearance of the brass pieces?
For lasting shine, gently wipe with a soft cloth. Avoid moisture and direct sunlight. Ritu's Meraki Art ensures enduring elegance.
Miscellaneous Questions
What is www.ritusmerakiart.com?
Ritu's Meraki Art is an e-commerce company, craftsmanship from India, creating exquisite brass sculptures with cultural essence, blending tradition and innovation.
Do you share my contact information with any third person?
Ritu's Meraki Art takes your privacy very seriously. Your contact information is never shared with any third person, company, individual, or web site.
How soon can I expect to receive the item I have back-ordered?
For back order items, the time mentioned is approximate only. We try our best to have them shipped within the stated time. However, since all our products are hand made, delay is possible due to circumstances beyond our control.
Can I use your images on my website or publication?
All images displayed on this website are copyrighted to Ritu's Meraki Art. Kindly contact us at contact@ritusmerakiart.com for permission to use.
Do you gift wrap or provide packaging options?
Yes, we provide the facility to gift wrap your favorite products and we pack your purchases with care so that they can be safe from any damage on their way to your home.
Can i cancel my order?
If for some reason you wish to cancel your order, you can do so before the package has been shipped.
